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How to Request a Student ID Card (Student/Family Guide)

Updated over a week ago

Click here to submit our form to request a Sora ID card sent to you in the mail.

When completing the form, you will be asked to provide:

  • Your Sora email address

  • Your student’s full legal name (as it appears in school records). Sora issues student ID cards using students’ legal names only.

  • The mailing address where you would like the ID sent

  • A photo to be used on the student ID

Student ID Photo Requirements

When uploading your student ID photo, please ensure that it is:

  • A current, color photo in JPG or PDF format

  • Taken against a neutral, smooth background

  • Centered, front-facing, with the full face visible and eyes open

  • Cropped from just above the top of the head to the collarbone

  • If you would like to see examples of student ID photos, please see here.

Processing & Shipping Time

Please note that student ID cards are printed and mailed after your request is submitted. Processing and shipping can take up to 3 weeks within the United States, and international delivery may take longer. If you anticipate needing a student ID for travel, testing, or other purposes, we recommend submitting your request well in advance to ensure it arrives on time.

If you have questions or need assistance, please reach out to [email protected] for support.

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